Privacy Policy
Collection and Use of Personal Data
When you make a purchase from our store, we collect the personal information you provide, such as your name, address, and email, as part of the purchasing process. Additionally, when you browse our store, we automatically receive your device’s Internet Protocol (IP) address, which provides information about your browser and operating system. With your consent, we may also send you emails regarding our store, new products, and other updates.
Consent to Data Collection
How Consent is Given
By providing personal information to complete a transaction, verify payment details, place an order, arrange delivery, or process a return, you consent to our collection and use of that information for those specific purposes. If we require your information for any additional purpose, such as marketing, we will request your explicit consent or provide the option to withdraw consent.
Withdrawing Consent
You may withdraw your consent at any time by contacting us at support@contapel.com. This will terminate the continued collection, use, or disclosure of your personal information.
Disclosure of Personal Information
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
Shopify Hosting and Payment Processing
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services online. Your data is stored in Shopify’s databases on secure servers protected by firewalls.
Payment Security
If you use a direct payment gateway, Shopify encrypts your credit card information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction information is retained only as long as necessary to complete your purchase and is deleted afterward. These measures ensure secure processing of credit card information, and additional details are available in Shopify’s Terms of Service and Privacy Policy
Third-Party Services
Third-party service providers may collect, use, and share your information only as necessary to provide services to us. Certain providers, such as payment processors, maintain their own privacy policies. We recommend reviewing the privacy policies of these providers to understand how your data is handled.
Please note that some providers may operate in countries other than yours or ours, and your information may be subject to the laws of those jurisdictions. Once you leave our website or are redirected to a third-party site, this Privacy Policy and our Terms of Service no longer apply.
External Links
Our store may contain links to external websites. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies.
Google Analytics
We use Google Analytics to track visitor activity and analyze how users interact with our website.
Data Security
We implement reasonable safeguards and follow industry-standard practices to protect personal information from unauthorized access, disclosure, alteration, or destruction. Credit card information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no electronic transmission or storage method is completely secure, we comply with PCI-DSS standards and other generally accepted practices.
Cookies
We use Cookies to enhance your experience on our site, remember preferences, run analytics, and improve our services. Third-party providers may also use Cookies to deliver tailored services, products, or advertising.
Managing Cookies
Most browsers accept Cookies by default, but you may configure your browser to block or delete them. Doing so may affect the functionality of our site and some services. Cookie preferences can also be managed through our website’s cookie banner.
Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting. Material changes will be communicated here so you are aware of how your data is collected, used, and disclosed. In the event of a company merger or acquisition, your information may be transferred to the new entity to continue providing products and services.
Contact
Business Hours: Mo - Fri: 10:00 am - 6:00 pm EDT
Email: support@contapel.com
Phone Number: +19177648843
Business Disclosure
Trust Ads s.r.o.
Physical Office Location:
Křižíkova 44
Prague 18600
Czechia
- Company Number: 21681953
- VAT Number: CZ21681953
- DUNS Number: 764384156