Frequently Asked Questions
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What payment methods do you have?
For detailed information, please check out our Payment Options page.
Is shipping free?
Absolutely! Contapel provides free shipping across the United States.
What’s the cut-off time for same-day order processing?
If you place your order before 4:00 PM (EDT), it will be processed the same day. Orders made after 4:00 PM (EDT) will be handled the next business day.
How long does it take to process and ship my order?
Typically, orders are processed within 1-2 business days (Monday - Friday). Once shipped, delivery usually takes about 3-4 business days.
What should I do if I want to return my order after the return period?
You need to start the return process within 30 days of receiving your order. We can’t accept returns after 30 days. For more details, please refer to our Return and Refund Policy.
Contact
Business Hours: Mo - Fri: 10:00 am - 6:00 pm EDT
Email: support@contapel.com
Phone Number: +19177648843
Business Disclosure
Trust Ads s.r.o.
Physical Office Location:
Křižíkova 44
Prague 18600
Czechia
- Company Number: 21681953
- VAT Number: CZ21681953
- DUNS Number: 764384156